Terms & Conditions

Welcome to Wild Whisk. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Wild Whisk

Wild Whisk is a premium herbal haircare brand offering nature-inspired shampoos, hair oils, and related hair wellness products through its website and authorized sales channels.

2. User Account & Information

By placing an order, you agree that all information provided by you is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

3. Products & Availability

We strive to ensure accurate product descriptions, images, pricing, and availability. However:

• Product images are illustrative in nature.
• Ingredients sourced from nature may have minor variations.
• Product availability may change without prior notice.
• We reserve the right to discontinue any product at any time.

4. Pricing & Payment

• All prices are displayed in INR and inclusive of applicable taxes unless stated otherwise.
• Payment must be completed before order dispatch.
• Wild Whisk reserves the right to correct pricing errors and cancel affected orders if necessary.

5. Order Confirmation & Acceptance

Once an order is placed, you will receive an order confirmation email or SMS.

Receipt of confirmation does not guarantee acceptance of the order. Wild Whisk reserves the right to reject or cancel orders due to:

• Product unavailability
• Incorrect pricing
• Payment issues
• Suspected fraudulent activity
• Violation of these terms

6. Shipping & Delivery

Delivery timelines provided on the website are estimates only.

While we work with reliable courier partners, delivery may be affected by factors beyond our control, including weather conditions, public holidays, transportation disruptions, or remote location constraints.

7. Returns, Refunds & Exchanges

Customer satisfaction is important to us.

Returns, refunds, and exchanges are governed by our Return & Refund Policy available on the website.

For hygiene and safety reasons, opened or used personal care products may not be eligible for return unless found damaged, defective, or incorrectly delivered.

8. Product Usage

Wild Whisk products are formulated using herbal and cosmetic ingredients intended for external use only.

Results may vary depending on hair type, scalp condition, lifestyle, and individual usage patterns.

Customers are advised to:

• Review ingredient lists before use.
• Conduct a patch test where necessary.
• Discontinue use if irritation occurs.

9. Intellectual Property Rights

All content on this website, including:

• Brand name
• Logos
• Product names
• Images
• Videos
• Graphics
• Text content
• Website design

is owned by Kral Ecotech and protected under applicable intellectual property laws.

Unauthorized reproduction, copying, or commercial use is prohibited.

10. Promotional Offers

From time to time, Wild Whisk may offer discounts, promotional campaigns, referral benefits, or coupon codes.

We reserve the right to:

• Modify or withdraw offers without notice.
• Cancel orders where promotional misuse is detected.
• Refuse redemption of invalid or expired offers.

11. Customer Reviews & Feedback

By submitting reviews, testimonials, photographs, or feedback, you grant Wild Whisk permission to use such content for marketing, promotional, and business purposes without additional compensation.

12. Limitation of Liability

Wild Whisk shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Product usage
• Website downtime
• Delivery delays
• Third-party service interruptions

Our total liability shall not exceed the value of the order placed by the customer.

13. Privacy & Data Protection

Customer information is collected and processed in accordance with our Privacy Policy.

We are committed to protecting your personal information and maintaining reasonable security measures.

14. Amendments

Wild Whisk may update these Terms & Conditions from time to time.

Updated versions will be published on this page, and continued use of the website constitutes acceptance of revised terms.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

16. Contact Us

For any questions, concerns, or support requests:

Kral Ecotech

Brand: Wild Whisk

Email: hello@wildwhisk.in
Phone/WhatsApp: +91 9872245917
Website: www.wildwhisk.in

Whisk It. Fix It. Naturally.